Privacy Policy

Last updated: October 27, 2026

Feathered Pines Farm LLC (“Feathered Pines Farm,” “we,” “us,” or “our”) operates featheredpinesfarm.com. This policy explains how personal information is collected, used, and shared when you visit our website, place an order, contact us, or subscribe to updates.

Information we collect

When you place or attempt to place an order, we collect information needed to process it, such as your name, billing and shipping addresses, email address, telephone number if provided, order selections, and payment or transaction information. Payment details are handled through the payment services offered at checkout.

When you contact us, submit a farm inquiry, or subscribe to updates, we collect the information you choose to provide, including your contact details and message content.

Our storefront and its service providers also collect technical and usage information through cookies and similar technologies. This may include your IP address, browser and device information, pages viewed, referring links, and interactions with the website.

How information is used

We use personal information to process payments and orders, arrange delivery, provide order updates and customer support, respond to inquiries, handle returns, maintain business records, protect against fraud, and operate and improve the website. Where permitted and consistent with your choices, we also use contact information to send product news and marketing messages.

Shopify and other service providers

Our store is hosted on Shopify. Shopify processes personal information to provide and support our storefront, checkout, and related commerce services. We share information with service providers as needed for functions such as payment processing, shipping, website operation, communications, and fraud prevention. We may also disclose information when required by law, to respond to lawful requests, or to protect our rights and customers.

Depending on the Shopify features enabled for our store, Shopify may use information about your interactions with our store, together with information from other merchants and services, to provide enhanced features such as personalization, analytics, and advertising. These uses are subject to applicable settings, consent requirements, and privacy choices. See Shopify’s Consumer Privacy Policy for information about Shopify’s processing and available rights.

Cookies, analytics, and advertising

Cookies and similar technologies help the store remember preferences, maintain shopping sessions, support checkout, and protect the website. Depending on enabled services and your choices, they may also support analytics, personalization, and advertising. Where available, use the store’s cookie preferences or data-sharing opt-out controls to manage nonessential uses. Browser settings can also restrict or delete cookies, although some store features may not work correctly.

Certain advertising-related disclosures may be considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws. Where applicable, you may request to opt out through available store privacy controls or by contacting us. Browser-based privacy signals, including Global Privacy Control, may also be available through supported services.

Email preferences

You can unsubscribe from marketing emails using the unsubscribe link in the message. Unsubscribing does not stop necessary communications about an order, payment, return, or inquiry.

Retention and security

We retain information for as long as reasonably needed to fulfill orders, provide support, maintain business and tax records, meet legal obligations, and resolve disputes. We use reasonable safeguards appropriate to our business, but no internet transmission or storage system can be guaranteed completely secure.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your information; withdraw consent; or opt out of certain uses and disclosures. Some requests are subject to legal exceptions, including records we must keep. We may need to verify your identity before acting on a request. You may contact us to exercise applicable rights, ask about an appeal where available, or raise a privacy concern. You may also have the right to contact your local data protection authority.

Children’s information

Our store is intended for a general adult audience. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

International processing

Shopify and other service providers may process information in countries other than the one where you live. Their processing and any applicable transfer safeguards are described in their privacy terms.

Changes to this policy

We may update this policy to reflect changes in our services, practices, or legal requirements. The updated version and its revision date will be posted here.

Contact us

For privacy questions or requests, contact Feathered Pines Farm LLC at sales@featheredpinesfarm.com.